Initial assessment
The initial consultation helps clarify the context, urgency and risks, and whether the case calls for privacy guidance, OSINT research, forensic analysis or information recovery.
- Basic context and date of what happened.
- Affected devices, accounts or information.
- The outcome you need to achieve.
What not to send initially
Do not include passwords, private keys, full copies of sensitive documents or files that may contain evidence in your first message.
- Do not share credentials.
- Keep the original files unchanged.
- Use only the website contact route.
Initial contact
Initial contact is made by email only.
- Write first through the email form.
- Briefly explain the context and what you need.
- Another channel can be agreed later if necessary.
